Lufthansa airlines provide services that are more flexible than any other airline available providing services, such an easy booking and canceling process, extra baggage policy, easy refund policy, different onboard services, lounge facilities, senior citizen policy and discounts, and multiple other facilities. If you want to get Lufthansa customer service so you can inquire about all the services, below is a detailed discussion about the same, have a look:
Different ways to get connected to Lufthansa:
Connect Via Call
The most used method by passengers to connect with the airlines is through a call. Because a customer executive will be assigned to you once you dial number 1 (800) 645-3880 and choose an IVR option out of many that will be spoken over a call:
- Press 1 and pick your preferred language.
- Press 2 to book your flight.
- Press 3 to cancel your reservation.
- Press # for other options.
- Press * to talk to the live agent of the airline.
Connect Via Chat
Lufthansa offers a chat facility to passengers, so they do not experience any trouble while utilizing the services of the airlines; suppose you want to request a refund from the airlines in case of cancelation, but you do not know the refund policy, so to inquire, below are the steps that you can follow to get a chat option:
- Visit the official website of the airline,
- Secondly, you have to go to the Contact Us option.
- Once you tap on it, you will find a chat icon on the right side of the screen. (There, you can raise your query, and a customer executive will provide you with the resolutions.
Connect Via Social Media
The airlines are also active on social media platforms to preview information about the services of the airlines because there are instances when passengers are left unanswered via the methods mentioned above, so to provide them with another way, social media handles are there.
In these ways, you can contact Lufthansa, and you will be provided with resolutions once you inquire about any query.